Performance management

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      <subfield code="a">The benchmark formal performance-management system used by employers today covers the whole workforce, including manual workers; features an element of self-assesment alongside downward appraisal by the line manager; provides full disclosure of the performance report to the individual concerned; and has involved personnel specialists in designing, implementing and subsequently improving it.</subfield>
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      <subfield code="g">Vol. 11, nº 1, Winter 2002-2003 ; p. 4-8</subfield>
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