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Section: ArticlesTitle: Implementing the balanced scorecard in Greece : a software firm's experience / Alexandros Papalexandris, George Ioannou, Gregory P. PrastacosAuthor: Papalexandris, AlexandrosNotes: The Balanced Scorecard (BSC) is a relatively new approach to strategic management and performance measurement and control, which has generated substantial interest in the academic and industrial communities. This paper presents the experience from the implementation of a specific BSC model at a large software development company in Greece. This study illustrates and evaluates the main obstacles and shortcomings, as well as the critical success factors that characterise such BSC projects, while offering managerial insights and guidelines for similar implementationsRelated records: En: Long range planning. - Oxford [etc.]. - Vol. 37, nº 4, August 2004 ; p. 351-366Materia / lugar / evento: GreciaManagement estratégicoEstrategia empresarialCuadro de Mando IntegralOtros autores: Ioannou, George Prastacos, Gregory P. Secondary titles: Título: Long range planning Other categories: 922.111Rights: In Copyright (InC) See issue detail