Centro de Documentación de Fundación MAPFRE - Customer service champs : special report

Notes: Bussinesweek have done the first-ever ranking of client-pleasing brands, where the insurance provider USAA, sets the first place. This report includes some information about firm management and customer policies on USA front line corporations: Cadillac, Jetblue Airways, UPS...Related records: En: BusinessWeek. - New York : McGraw-Hill. - March 5, 2007; p. 52-64Materia / lugar / evento: Empresas Satisfacción del cliente Gestión de la marca Competencia Estados Unidos Ranking Other categories: 922.1