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Customer service champs : special report

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MARC record
Tag12Value
LDR  00000nab a2200000 i 4500
001  MAP20071508822
003  MAP
005  20080418130100.0
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008  070604e20070305usa|||| | |00010|eng d
040  ‎$a‎MAP‎$b‎spa
084  ‎$a‎922.1
1001 ‎$0‎MAPA20080171230‎$a‎McGregor, Byjena
24510‎$a‎Customer service champs‎$b‎: special report‎$c‎Byjena McGregor
5208 ‎$a‎Bussinesweek have done the first-ever ranking of client-pleasing brands, where the insurance provider USAA, sets the first place. This report includes some information about firm management and customer policies on USA front line corporations: Cadillac, Jetblue Airways, UPS...
65001‎$0‎MAPA20080546991‎$a‎Empresas
65001‎$0‎MAPA20080615307‎$a‎Satisfacción del cliente
65011‎$0‎MAPA20080591236‎$a‎Gestión de la marca
65011‎$0‎MAPA20080557591‎$a‎Competencia
65011‎$0‎MAPA20080568863‎$a‎Estados Unidos
65011‎$0‎MAPA20080545185‎$a‎Ranking
7730 ‎$w‎MAP20077000956‎$t‎BusinessWeek‎$d‎New York : McGraw-Hill‎$g‎March 5, 2007; p. 52-64