MAP20070008545Cohen, Gerald J.Effective management in financial services / Gerald J. Cohen. — 3rd ed. — London [etc.] : Graham & Trotman, 1990XVI, 345 p. ; 25 cm
. — (Banking and finance series)Sumario: The financial environment -- Theories of management -- Organisation structure -- Management techniques -- Planning and control -- The nature of people -- Motivation theories -- Communication -- The manager subordinate relationship -- Leadership -- Personnel services -- Staffing -- Training -- Rewards and benefits -- Industrial relations