Harvard business review - Número 11 82 2004
| Title | Author | Pages |
|---|---|---|
| Aligning incentives in supply chains | ||
| Bringing customers into the boardroom | P. 70-80 | |
| CRM done right | ||
| Getting past yes : negotiating as if implementation mattered | Ertel, Danny | P. 60-68 |
| Rapid-fire fulfillment | ||
| Take the meney - or run? | ||
| The 21st-Century supply chain [part 2 of 3] | ||
| The CEO's real legancy | ||
| The wild west of executive coaching | ||
| Time-driven activity-based costing | Kaplan, Robert S. | P. 131-138 |