From mystery to mastery : unlocking the business value of artificial intelligence in the insurance industry. — New York : Deloitte Digital, 201744 p.Sumario: introduction -- Turbulent times ahead -- There´s more to AI than robots -- Lost in translation -- The road to business value -- Seize the opportunity -- Act now1. Inteligencia artificial. 2. Mercado de seguros. 3. Estrategia empresarial. 4. Digitalización. I. Deloitte. II. Título.