Centro de Documentación de Fundación MAPFRE

MAP20210006654

Keyboard worriers / John Ng, Melanie Zhang

Sumario: Twitter offers the public the opportunity to give their real-time thoughts on world events by posting short texts known as tweets'. The COVID-19 pandemic was the defining event of 2020, which makes it a great subject for sentiment analysis the use of natural language processing to automatically determine the emotion a writer is expressing in a piece of text or tweets. We wanted to see if we could use Twitter data relating to COVID-19 in the UK to uncover insights pertinent to public interest and the insurance industry.

En: The Actuary : the magazine of the Institute & Faculty of Actuaries. - London : Redactive Publishing, 2019-. - 01/02/2021 Número 1 - febrero 2021 , p. 27-29

1. Análisis de datos . 2. Comportamiento del consumidor . 3. COVID-19 . 4. Pandemias . 5. Mercado de seguros . I. Zhang, Melanie . II. Título.