Managers and leaders : are they different?

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      <subfield code="a">The difference between managers and leaders, A. Zaleznik wrote, lies in the conceptions they hold, deep in their psyches, of chaos and order. Managers embrace process, seek stability and control, and instinctively try to resolve problems quickly -sometimes before they fully undestand a problem's significance. Leaders, in contrast, tolerate chaos and lack of structure and are willing to delay closure in order to understand the issues more fully</subfield>
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