Centro de Documentacion de Fundación MAPFRE

MAP20110056902

Networking opportunities / Ant Gould

Sumario: With a brief of developing innovative ways to improve the claims process, the Chartered lnsurance lnstitute's new generation claims group recently finished its year-long pilot. Ant Gould looks at the results and talks to the key players.

En: Post magazine : the insurance world covered since 1840. - London : Incisive Financial Publishing Ltd., 2005-2016. - 18/08/2011 Número 11 August - 2011 , p. 16-17

1. Mercado de seguros . 2. Empresas de seguros . 3. Reclamaciones . 4. Nuevas tecnologías . 5. Redes sociales . 6. Servicio al cliente . 7. Fidelización de clientes . 8. Proyectos tecnológicos . 9. Gran Bretaña . I. Chartered Insurance Institute . II. Título.