MAP20180015779 Shaefer, Armin Digital capabilities : a revolution in the making / Armin Shaefer, Carin Gantenbein Sumario: Technology is changing the insurance industry in fundamental and exciting ways. Customers are forging new expectations based on their experiences with other sectors. New risk ecosystems are emerging, challenging traditional value chains. And our role as risk experts is being expanded by sensors, mobile technology and big data capabilities that are redefining the very notion of insurance En: FullCover : seguros & risco. - Lisboa : MDS Consultores de Seguros e Risco. - 02/04/2018 Número 11 - 2018 abril , p. 28-29 1. Transformación digital . 2. Innovación . 3. Digitalización . 4. Mercado de seguros . 5. Big data . 6. Blockchain . I. Gatenbein, Carin . II. Zurich Commercial Insurance . III. Título.