Safety and quality : forge the ties that bind

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      <subfield code="b">: forge the ties that bind</subfield>
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      <subfield code="a">with total quality management the quest for quality becomes a managerial task, for everyone from the president to the line operator. Quality is weighed by performance measures and customer feedback. It is the opposite of the adage. Safety is a natural fit with the total quality management</subfield>
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      <subfield code="t">Safety & health</subfield>
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      <subfield code="g">Vol. 151, nº 5, May 1995 ; p. 40-44</subfield>
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