When too much IT knowledge is a dangerous thing
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<subfield code="a">The research concludes that every implementation can fall foul of certain specific pitfalls that will derail its effectiveness and drain value from investments. The author will indicate the nature of the pitfall and how they can be diagnosed and then turn to appropiate actions managers can take to realize the full promise of technological change</subfield>
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<subfield code="g">nº 2,Vol. 44, Winter 2003 ; p. 83-89</subfield>
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