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How to make your company think like a customer : customer relationship management

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
LDR  00000cab a22000004 4500
001  MAP20120009967
003  MAP
005  20140902120215.0
008  120312e20120301usa|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎922.112
1001 ‎$0‎MAPA20120008724‎$a‎Robinson, Floren
24500‎$a‎How to make your company think like a customer‎$b‎: customer relationship management‎$c‎by Floren Robinson and Justin M. Brown
520  ‎$a‎Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: your company can leverage new strategies and technologies to create operations capable of making good on your customercentric promise and growing your business
650 1‎$0‎MAPA20090003880‎$a‎CRM
650 1‎$0‎MAPA20080593483‎$a‎Servicio al cliente
650 1‎$0‎MAPA20080614126‎$a‎Fidelización de clientes
650 1‎$0‎MAPA20080606091‎$a‎Estrategia empresarial
650 1‎$0‎MAPA20080597498‎$a‎Marketing multinivel
7001 ‎$0‎MAPA20120008731‎$a‎Brown, Justin M.
7102 ‎$0‎MAPA20080436353‎$a‎Accenture
7730 ‎$t‎Outlook : the journal of high-performance business.- [S.l. ] : Accenture‎$g‎Núm. 1, 2012 ; 10 p.