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MAP20210003592Consumer trends report 2020. — Luxembourg [etc.] : EIOPA, 202196 p.Sumario: Given the impact of COVID-19 on the economy and on the insurance and occupational pension sectors, this year's report focuses on the pandemic, to provide an initial and preliminary overview on the impact on the sectors, responses and the challenges which emerged. This includes taking stock as to how EIOPA's measures have been implemented and their impact. The report only focuses on observations from Q1 and Q2 2020; hence, overall conclusions on the COVID-19 crisis cannot be drawnISSN 2467-3714