Accident investigations : how to ask why

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      <subfield code="a">Accident investigations</subfield>
      <subfield code="b">: how to ask why</subfield>
      <subfield code="c">by Shane Tritsch</subfield>
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      <subfield code="a">With a little psychology and a lot of common sense, you can get more out of interviews with accident witnesses. This article includes: the basics of accident prevention; find fact, not fault; how to question the witness; don't jump to conclusions</subfield>
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      <subfield code="g">Vol. 146, nº 6, December 1992 ; p. 40-43</subfield>
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