Centro de Documentacion de Fundación MAPFRE - What is wrong with the World-Wide Web? : a diagnosis of some problems and prescription of some remedies

MAP20071026170

What is wrong with the World-Wide Web? : a diagnosis of some problems and prescription of some remedies / Nancy J. Lightner, Idranil Bose, Gavriel Salvendy

Sumario: In order to increase the effectiveness of the World-Wide Web (WWW), an ergonomic study of the users of the WWW was undertaken. In the first survey, 66 users responded to an open-ended survey of likes, dislikes and difficulties experienced with the use of the WWW. Based on this pilot survey, a questionaire was designed to which nearly 200 responses were obtained which indicated that providing a mechanism to improve users'knowledge, site selection and search increased users satisfaction and effetiveness of using the WWW

En: Ergonomics. - London and Washington. - Vol. 39, nº 8, August 1996 ; p. 995-1004

1. Ergonomía . 2. Comportamiento humano . 3. Redes informáticas . 4. Sistemas de información . 5. Internet . 6. World Wide Web . 7. Comercio electrónico . I. Bose, Indranil . II. Salvendy, Gavriel . III. Título. IV. Título: Ergonomics.