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Getting the truth into workplace surveys

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1001 ‎$0‎MAPA20080306939‎$a‎Morrel-Samuels, Palmer
24510‎$a‎Getting the truth into workplace surveys‎$c‎by Palmer Morrel-Samuels
520  ‎$a‎In this article, the author, a former research scientist at the University of Michigan and currently the president of a survey design firm, explores some glaring failures of survey design and provides 16 guidelines to improve workplace assessment tools. Applied judiciously, these rules will not only make a tangible difference in the quality and usefulness of the data obtained, but will also produce an increased response rate. The guidelines--and the problems they address--fall into five areas: content, format, language, measurement, and administration. Following the guidelines in this article will help you get unbiased, representative, and useful information from your workplace survey.
65011‎$0‎MAPA20080606145‎$a‎Evaluación de personal
65001‎$0‎MAPA20080577650‎$a‎Recursos humanos
65001‎$0‎MAPA20080600389‎$a‎Comportamiento humano
7400 ‎$a‎Harvard business review
7730 ‎$w‎MAP20077100345‎$t‎Harvard business review‎$d‎Boston‎$g‎February 2002 ; p. 111-118