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2011 Flaspöhler survey of risk managers (U.S.) : attitudes about commercial insurance providers : executive summary of findings

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
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001  MAP20110055981
003  MAP
005  20110926112026.0
008  110926s2011 usa|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎7
24500‎$a‎2011 Flaspöhler survey of risk managers (U.S.)‎$b‎: attitudes about commercial insurance providers : executive summary of findings
260  ‎$a‎Overland Park, Kansas City‎$b‎Flaspöhler Research Group‎$c‎2011
520  ‎$a‎The survey instrument consisted of about 40 questions concerning insurers used, perceptions of insurers, overall satisfaction, important insurer evaluation factors and other related topics. Fifty-nine (59) insurers and fourteen (14) lines of business were examined. Interviews were conducted over the web using dynamic adaptive programming techniques. All interviews were completed in March 2011. The average interview length was 26.1 minutes. This survey included interviews by 364 risk managers and related functions. The overall results of this study are accurate to within ±4% at a 90% level of confidence
650 1‎$0‎MAPA20080591182‎$a‎Gerencia de riesgos
650 1‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 1‎$0‎MAPA20080591281‎$a‎Grupos aseguradores
650 1‎$0‎MAPA20080555818‎$a‎Percepción
650 1‎$0‎MAPA20080615307‎$a‎Satisfacción del cliente
650 1‎$0‎MAPA20080614041‎$a‎Evaluación de resultados
650 1‎$0‎MAPA20080550592‎$a‎Encuestas
651 1‎$0‎MAPA20080638337‎$a‎Estados Unidos
7102 ‎$0‎MAPA20110025397‎$a‎Flaspöhler Research Group