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Cars online 11-12

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<dc:creator>Capgemini</dc:creator>
<dc:date>2011</dc:date>
<dc:description xml:lang="es">Sumario: This report examines key topics impacting the industry, including trends in developing markets, consumer shopping behavior, the role of the web and social media, online buying, green vehicles, customer interaction and aftersales servicing. Understanding the shifting dynamics in these areas can help automotive companies respond faster and more effectively to changing consumer needs and demands</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/134463.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Capgemini</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Industria automovilística</dc:subject>
<dc:subject xml:lang="es">Ventas</dc:subject>
<dc:subject xml:lang="es">Comercio electrónico</dc:subject>
<dc:subject xml:lang="es">Comportamiento del consumidor</dc:subject>
<dc:subject xml:lang="es">Interacción</dc:subject>
<dc:subject xml:lang="es">Satisfacción del cliente</dc:subject>
<dc:subject xml:lang="es">Investigación de mercados</dc:subject>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Internet</dc:subject>
<dc:type xml:lang="es">Livros</dc:type>
<dc:title xml:lang="es">Cars online 11-12</dc:title>
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