Centro de Documentación de Fundación MAPFRE - European chief executive survey : summary of results of the... property-casualty insurance industry survey

MAP20070023462

European chief executive survey : summary of results of the... property-casualty insurance industry survey / Tillinghast-Towers Perrin. — [S.l.] : Tillinghast, 1995-

v. ; 30 cm

Contiene: 1995 -- 1997. — Sumario: Strategic issues -- Competition -- Product distribution -- Expense and claim management -- Human resource management -- Financial performance and measurement -- Reinsurance availability and cost -- Regulatory/legislative/judicial environment -- Technology -- Company profile -- Conclusion

1. Mercado de seguros . 2. Empresas de seguros . 3. Estrategia empresarial . 4. Competencia . 5. Distribución de seguros . 6. Recursos humanos . 7. Nuevas tecnologías . 8. Rentabilidad . 9. Gastos de gestión . 10. Servicio al cliente . 11. Encuestas . 12. Seguros generales . 13. Europa . I. Tillinghast . II. Título.