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Austria : fight "bad apple" call centres starting to pay off

Recurso electrónico / electronic resource
MAP20110073534
Schnee, Thomas
Austria : fight "bad apple" call centres starting to pay off / Thomas Schnee
Texto del artículo en inglés y francés
Sumario: Since 2006, Austria's prívate sector employees' union GPA-djp has been fighting sweatshop work paces, continual monitoring of staff and bogus self-employment in call centres. Five years and two union campaigns later, working conditions are on the up.
En: HesaMag. - Brussels : European Trade Union Institute, 2009-. - 01/12/2011 Numero 4 - Diciembre 2011 , p. 32-34
1. Mejora continua . 2. Despido laboral . 3. Call centers . 4. Sindicatos . 5. Sector privado . 6. Condiciones de trabajo . 7. Austria .