Centro de Documentación de Fundación MAPFRE - Social performance indicators for microinsurance : a handbook for microinsurance practitioners

MAP20130022406

Social performance indicators for microinsurance : a handbook for microinsurance practitioners / [Thérèse Sandmark]. — Luxembourg : ADA, 2013

Sumario: Introduction -- What is social performance in microinsurance? -- Social performance Indicators for microinsurance -- Product value -- Client protection -- Inclusion -- Social performance management -- Conclusions and way forward

1. Microseguros . 2. Evaluación del desempeño . 3. Medición de la calidad . 4. Productos de seguros . I. ADA .