Social performance indicators for microinsurance : a handbook for microinsurance practitioners
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<subTitle>: a handbook for microinsurance practitioners</subTitle>
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<namePart>Sandmark, Thérèse</namePart>
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<abstract displayLabel="Summary">Introduction -- What is social performance in microinsurance? -- Social performance Indicators for microinsurance -- Product value -- Client protection -- Inclusion -- Social performance management -- Conclusions and way forward</abstract>
<note type="statement of responsibility">[Thérèse Sandmark]</note>
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<topic>Microseguros</topic>
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<topic>Evaluación del desempeño</topic>
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<topic>Medición de la calidad</topic>
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