MAP20170001522 Zaki, Ahmad Claims in a connected world / Ahmad Zaki Sumario: As clients get increasingly sophisticated and their business increasingly connected, insurers need to ensure that their claims handling processes stay up to date. Mr Alexander Mack, Chief Claims Officer of Allianz Global and Corporate Specialty (AGCS)gives his insight on some of the trends that are happening in Asia En: Asia insurance review. - Singapore : Ins Communications Pte Ltd., 2009- = ISSN 0218-2696. - 05/12/2016 Número 12 - diciembre 2016 , p. 20 1. Entrevistas . 2. Mercado de seguros . 3. Empresas de seguros . 4. Digitalización . 5. Conectividad . 6. Orientación al cliente . 7. Administración de la empresa de seguros . I. Mack, Alexander . II. Allianz Global Corporate & Specialty . III. Título.