5 insurance and artificial intelligence predictions for 2018 : AI meets the consumer

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      <subfield code="a">5 insurance and artificial intelligence predictions for 2018</subfield>
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      <subfield code="a">Last year brought major attention to artificial intelligence within the auto and insurance industries. With over 4.5 million car crashes and $871 billion in economic loss and societal harm in the U.S. annually, the impact of AI on the insurance industry will be significant, both in operational improvements and in a better customer experience. Insurance players such as Ageas, Mitchell International and some of the largest U.S. auto insurers are already leveraging AI to impact millions of policyholders.
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