Centro de Documentación de Fundación MAPFRE

MAP20180009631

World fintech report 2018. — Paris [etc.] ; Mountain View, California [etc.] : CapGemini : EFMA : Linkedin, 2018

Sumario: Fintechs are redefining the financial services customer journey --Competition and rising expectations spur customer-centricity push - Emerging technologies enable customer journey transformation -- Alignment with customer goals, creation of trust, and delivery of digital, agile, and efficient processes are catalysts for success -- The symbiotic relationship between fintechs and traditional financial institutions -- Fintech and incumbent firms' respective competitive advantages and shortcomings make collaboration a logical fit -- Finding the right partners for collaboration is essential -- Successful collaboration requires commitment and agility from Fintechs and incumbents -- The path forward: an impending role for bigtechs?

1. Empresas tecnológicas . 2. Servicios financieros . 3. FinTech . 4. Innovación . 5. Startups . 6. Blockchain . I. Capgemini . II. Asociación Europea de Dirección y Marketing Financiero . III. Linkedin . IV. Título.