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MAP20190016414Mobility ecosystems : striving towards a seamless interface for customers / Swiss Re Institute. — Zurich : Swiss Re Institute, 201948 p.Sumario: Mobility has been at the heart of insurance since merchants pooled their maritime risks in the 14th century. The automobile was the strongest growth engine for insurance in the 20th century, but mobility in the 21st could look very different. Urbanisation, changing demographics and greater environmental consciousness are putting pressure on existing mobility infrastructure. As the world looks for more sustainable means of moving goods and people, we all need to make better and more dynamic use of existing systems, as well as experiment with newer tech-enabled mobility platforms. 1. Mercado de seguros. 2. Gerencia de riesgos. 3. Modelos de negocio. 4. Movilidad. 5. Riesgos emergentes. 6. Prevención de riesgos. 7. Conectividad. 8. Servicio al cliente. I. Swiss Re. II. Título.