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Les Assureurs gagnent en maturité face au digital

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<abstract displayLabel="Summary">Présence renforcée sur les réseaux sociaux, réduction drastique du nombre des applications mobiles et des objets connectés ... Les assureurs ont clairement revisité leur approche de la relation client en ligne, selon les conclusions d'une étude de Colombus Consulting.</abstract>
<note type="statement of responsibility">Benjamin Chabrier</note>
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<topic>Perspectivas del seguro</topic>
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<title>L'Argus de l'assurance</title>
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<identifier type="issn">1626-4428</identifier>
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<text>24/01/2020 Número 7640 - 24 enero 2020 , p. 22-23</text>
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