Rethinking auto insurance : from a transactional relationship to a mobility customer experience. 2020 mobility consumer survey

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<subTitle>: from a transactional relationship to a mobility customer experience. 2020 mobility consumer survey</subTitle>
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<abstract displayLabel="Summary">Automotive technology has evolved since the first car rolled off the assembly line, and it has grown dramatically in the last 10 years. Just consider the changes in automotive technology over the last ten years and projected in the next ten years. With so much changing in automotive technology, it begs the question: How does insurance need to change to keep pace? Where are we going? </abstract>
<note type="statement of responsibility">Denise Garth, Glenn Westlake</note>
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