Selling peace of mind to today's travellers
<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd">
<record>
<leader>00000cab a2200000 4500</leader>
<controlfield tag="001">MAP20200040231</controlfield>
<controlfield tag="003">MAP</controlfield>
<controlfield tag="005">20210104134939.0</controlfield>
<controlfield tag="008">201228e20201201gbr|||p |0|||b|eng d</controlfield>
<datafield tag="040" ind1=" " ind2=" ">
<subfield code="a">MAP</subfield>
<subfield code="b">spa</subfield>
<subfield code="d">MAP</subfield>
</datafield>
<datafield tag="084" ind1=" " ind2=" ">
<subfield code="a">344.3</subfield>
</datafield>
<datafield tag="100" ind1=" " ind2=" ">
<subfield code="0">MAPA20200015796</subfield>
<subfield code="a">Bainbridge, Robyn </subfield>
</datafield>
<datafield tag="245" ind1="1" ind2="0">
<subfield code="a">Selling peace of mind to today's travellers</subfield>
<subfield code="c">Robyn Bainbridge</subfield>
</datafield>
<datafield tag="520" ind1=" " ind2=" ">
<subfield code="a">It's hard to talk about anything these days without also talking about coronavirus and that even extends to travel insurance distribution channels. Over the past year alone, the landscape of travel insurance has changed dramatically. Customer centricity has become a crucial consideration when designing new travel insurance products, as has the focus on enhanced digital offerings. Indeed, both have played a pivotal role in ensuring the endurance of the travel insurance market during these difficult times.</subfield>
</datafield>
<datafield tag="650" ind1=" " ind2="4">
<subfield code="0">MAPA20080624910</subfield>
<subfield code="a">Seguro de asistencia en viaje</subfield>
</datafield>
<datafield tag="650" ind1=" " ind2="4">
<subfield code="0">MAPA20080611880</subfield>
<subfield code="a">Perspectivas del seguro</subfield>
</datafield>
<datafield tag="650" ind1=" " ind2="4">
<subfield code="0">MAPA20080615307</subfield>
<subfield code="a">Satisfacción del cliente</subfield>
</datafield>
<datafield tag="650" ind1=" " ind2="4">
<subfield code="0">MAPA20200005599</subfield>
<subfield code="a">COVID-19</subfield>
</datafield>
<datafield tag="650" ind1=" " ind2="4">
<subfield code="0">MAPA20080552022</subfield>
<subfield code="a">Pandemias</subfield>
</datafield>
<datafield tag="773" ind1="0" ind2=" ">
<subfield code="w">MAP20200023142</subfield>
<subfield code="t">International Travel & Health Insurance Journal</subfield>
<subfield code="d">Bristol, UK : Voyageur Publishing & Events Ltd., 2020-</subfield>
<subfield code="x">2055-1215</subfield>
<subfield code="g">01/12/2020 Número 239 - diciembre 2020 , p. 30-32</subfield>
</datafield>
</record>
</collection>