Customer service with AI and automation

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<rdf:Description>
<dc:date>2021-02-01</dc:date>
<dc:description xml:lang="es">Sumario: All client-facing industries must maintain rigorous standards of customer service, and insurance is no different. Today, insurance companies have adopted a range of channels for dealing with claims processing, after sales service and policy enquiries. These include traditional call centres, sales agents and, more recently, apps for mobile devices.</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/174915.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Inteligencia artificial</dc:subject>
<dc:subject xml:lang="es">Automatización</dc:subject>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">Customer service with AI and automation</dc:title>
<dc:relation xml:lang="es">En: Asia insurance review. - Singapore : Ins Communications Pte Ltd., 2009- = ISSN 0218-2696. - 01/02/2021 Número 2 - febrero 2021 , p. 48-49</dc:relation>
</rdf:Description>
</rdf:RDF>