How Insurers Can Win More Business from Retail Brokers

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      <subfield code="a">Retail insurance brokers are a vital distribution channel for insurers, particularly in personal lines and small and midsize enterprise coverage. However, industry consolidation, digitization, and rising customer expectations are rapidly reshaping the brokerage landscape. Brokers now must manage larger, more diverse portfolios, deliver differentiated value to clients, and adapt quickly to shifting market dynamics</subfield>
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      <subfield code="u">https://www.bcg.com/publications/2025/how-insurers-win-business-from-retail-brokers#:~:text=Insurers%20need%20to%20understand%20the%20structural%20shifts%20reshaping,clients%2C%20and%20adapt%20quickly%20to%20shifting%20market%20dynamics.</subfield>
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