MAP20070036022 Romaní, David The Future of the financial conglomerates in the era of the internet / by David Romaní. — London : Reuters Business Insight, 1999 VI, 97 p. ; 30 cm What is a financial conglomerate? -- The logic behind the formation of complex groups -- Focusing management attention on value-creating activities -- Change - the whole retail financial services industry is turned upside down -- Strategic options available - what is needed to succeed? 1. Conglomerados financieros . 2. Bancaseguros . 3. Benchmarking . 4. Servicios financieros . 5. Nuevas tecnologías . 6. Internet . 7. Cambio estratégico . 8. Servicio al cliente . 9. Comercio electrónico . I. Reuters Business Insight . II. Título. FUNDACIÓN MAPFRE. Centro de DocumentaciónFUNDACIÓN MAPFRE. Centro de Documentación — Assinatura: D063 - 117 — Nº de registro: 032998 Empréstimo: Disponível