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MAP20070042799Insurance 2020 : innovating beyond old models / IBM Institute for Business Value. — New York : IBM Global Services, cop. 2006Innovation needs to become part of every business and operational model within the insurance industry. The ability to create new modes of operation will rely on the aforementioned transformations to improve corporate infraestructures and support a new foundation of IT that is flexible and adaptable1. Empresas de seguros. 2. Innovación empresarial. 3. Nuevas tecnologías. 4. Cambio tecnológico. 5. Futuro. I. IBM Global Business Services Group. IBM Institute for Business Value. II. Título.