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Managing psychological claims

Fichero PDF / PDF file
MAP20071503071
Price, David R.
Managing psychological claims / David R. Price, Michael R. Boutot
Evaluating a psychological injury claim following a crisis event at work presents delicate situation that combines the risk manager's responsability to be business and the compasion involved in addressing the human aspects of crisis management. By setting forth a cleary defined path of evaluation, companies can differentiate between the cases needing legitimate response and those that are unfounded
En: Risk Management. - New York. - nº 6, June 2002 ; p. 46-52
1. Aspectos psicológicos . 2. Crisis laboral . 3. Depresión . 4. Enfermedades mentales . 5. Psicología del trabajo . 6. Prevención de riesgos . I. Risk and Insurance Management Society . II. Título.