Best's Review - Número 6 103 2002

Detalhe
Artigos

Números: Número 6 103 2002

Tipo: Normal

Direitos: InC

Título	Autor	Páginas
Approaching immortality	Panko, Ron	P. 26-34
Asset distribution, top life writers-2001
Asset distribution, top property/Casualty writers-2001
Battle of the blues : two of the largest and most successful health plans in Pennsylvania have severed long-standing relationship. Who is poised to win the fight for the lucrative market of Central Pennsylvania?
Beyond repair : under the diminished-value concept, an auto insurer must reimburse a policyholder not only for repair of a damaged vehicle, but for any loss in value. Will this new liability spread?
Calling the shots : insight : a poorly designed interactive voice response system can turn customers away
Catch a falling star : insight : health-plan performance may be peaking as the dynamics of the market shift
Checking it out : still stinging from the Enron and WorldCom debaclez, insurers are investigating board members and executives before investing in the companies they lead
Current sponsored demutualizations
Custom-made contacts : call centers are morphing into one.stop customer-service shops equipped with more sophisticated skills and tools
Driving the defense : insight : insurers and policyholders can differ on the best way to manage a defense
Going with the flow : the excess & surplus market is absorbing more business from the standard markets
Hit from behind : even low-speed rear-end auto crashes can lead to claims of severe injuries. A new study examines what really happens to drivers and their cars in a variety of circumstances
Life/Health marketplace
Loss/Risk management notes
Make me a perfect match : a sponsored demutualization can be an attractive affiliation option between complimentary companies
Maximizing the market : insight : if this hard market doesn't last long, it's more critical than ever to seize the opportunities
Meet the candidates : on Nov. 5, voters will elect the top insurance regulator in five states : California, Florida, Georgia, Kansas and Oklahoma
Over the threshold : before banks will enter unions with insurers, ways must be found to reduce risks and maximize profit potential
Property/Casualty marketplace
Quashing health-care costs : insight : consolidating data marts into enterprise data warehouses is helping contain rising healthcare costs
State insurance commissioners election rules
Ties that bind : strong fields representatives drive customer satisfaction and retention by nurturing good relationships
Two sales to make one : insight : agents need to put as much time and effort into preparing a case for the carrier as they do for the client