What counts is (still) the customer : disruption & innovation

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<subTitle>: disruption & innovation</subTitle>
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<namePart>Hoch, Christoph</namePart>
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<abstract displayLabel="Summary">As a curtain-raiser to the 28th East Asian Insurance Congress with the theme "The future of Insurance: Customer-Centricity", Mr. Christoph Hoch of Munich Re explores areas in which client-centric innovation is desparately needed</abstract>
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<topic>Orientación al cliente</topic>
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<topic>Estrategia empresarial</topic>
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<title>Asia insurance review</title>
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<publisher>Singapore : Ins Communications Pte Ltd., 2009-</publisher>
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<identifier type="issn">0218-2696</identifier>
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<text>03/10/2016 Número 10 - octubre 2016 , p. 48-49</text>
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