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How customers can rally your troops

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
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001  MAP20110047474
003  MAP
005  20110720120924.0
008  110715e20110601usa|||p |0|||b|spa d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎922.12
100  ‎$0‎MAPA20110021535‎$a‎Grant, Adam M.
24500‎$a‎How customers can rally your troops‎$c‎Adam M. Grant
520  ‎$a‎How did a five-minute meeting motivate university fundraisers to increase their weekly productivity by 400%? How did a photograph drive radiologists to improve the accuracy of their diagnostic findings by 46%?
650 1‎$0‎MAPA20080555313‎$a‎Motivación
650 1‎$0‎MAPA20080589189‎$a‎Atención al cliente
650 1‎$0‎MAPA20080551513‎$a‎Liderazgo
650 1‎$0‎MAPA20080593483‎$a‎Servicio al cliente
7730 ‎$w‎MAP20077100345‎$t‎Harvard business review‎$d‎Boston : Impact Media Comercial S.A., 1988-‎$g‎01/06/2011 Tomo 89 Número 6 - 2011 , p. 96-103