A Robot that can change your mind : how persuasive chatbots might be used in insurance
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LDR | 00000cab a2200000 4500 | ||
001 | MAP20210019906 | ||
003 | MAP | ||
005 | 20210922180421.0 | ||
008 | 210921e20210913esp|||p |0|||b|spa d | ||
040 | $aMAP$bspa$dMAP | ||
084 | $a1 | ||
100 | 1 | $0MAPA20190009317$aKaranai Margan, Srivathsan | |
245 | 1 | 2 | $aA Robot that can change your mind$b: how persuasive chatbots might be used in insurance$cSrivathsan Karanai Margan |
520 | $aThis article explores how chatbots could be designed to persuasively converse with a user to achieve a behavioral change, how persuasive chatbots could support insurance operations, and future possibilities as both conversational and supporting technologies continue to evolve | ||
650 | 4 | $0MAPA20080542245$aRobots | |
650 | 4 | $0MAPA20190013833$aChatbot | |
650 | 4 | $0MAPA20080586294$aMercado de seguros | |
650 | 4 | $0MAPA20080624019$aComportamiento del consumidor | |
773 | 0 | $wMAP20190020794$tContingencies : American Academy of Actuaries$dWashington : American Academy of Actuaries, 2019-2024$g13/09/2021 Año 2021 Número 5 - 2021 septiembre , p. 28-35 |