Centro de Documentacion de Fundación MAPFRE - A Robot that can change your mind : how persuasive chatbots might be used in insurance

Notas: Sumario: This article explores how chatbots could be designed to persuasively converse with a user to achieve a behavioral change, how persuasive chatbots could support insurance operations, and future possibilities as both conversational and supporting technologies continue to evolveRegistros relacionados: En: Contingencies : American Academy of Actuaries. - Washington : American Academy of Actuaries, 2019-2024. - 13/09/2021 Año 2021 Número 5 - 2021 septiembre , p. 28-35Materia / lugar / evento: Robots Chatbot Mercado de seguros Comportamiento del consumidor Otras clasificaciones: 1

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