A Robot that can change your mind : how persuasive chatbots might be used in insurance

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<dc:creator>Karanai Margan, Srivathsan</dc:creator>
<dc:date>2021-09-13</dc:date>
<dc:description xml:lang="es">Sumario: This article explores how chatbots could be designed to persuasively converse with a user to achieve a behavioral change, how persuasive chatbots could support insurance operations, and future possibilities as both conversational and supporting technologies continue to evolve</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/177114.do</dc:identifier>
<dc:language>spa</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Robots</dc:subject>
<dc:subject xml:lang="es">Chatbot</dc:subject>
<dc:subject xml:lang="es">Mercado de seguros</dc:subject>
<dc:subject xml:lang="es">Comportamiento del consumidor</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">A Robot that can change your mind : how persuasive chatbots might be used in insurance</dc:title>
<dc:relation xml:lang="es">En: Contingencies : American Academy of Actuaries. - Washington : American Academy of Actuaries, 2019-2024. - 13/09/2021 Año 2021 Número 5 - 2021 septiembre , p. 28-35</dc:relation>
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