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How Puritan-Bennett used the house of quality

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1001 ‎$0‎MAPA20080133955‎$a‎Hauser, John R.
24510‎$a‎How Puritan-Bennett used the house of quality‎$c‎John R. Hauser
520  ‎$a‎Managers don't need any more vague advice about paying better attention to customers. They need the practical, step-by-step methods described in this article. In 1990, a medical equipment manufacturer needed to redesign one of its products to beat an aggressive competitor. It used a method called the "House of Quality", which relates market research information directly to product design, thereby helping the company focus effectively on the most important product benefits. The new design revolutionized the product and was a phenomenal success. Here's how the company did it
65011‎$0‎MAPA20080590413‎$a‎Diseño de productos
65011‎$0‎MAPA20080543334‎$a‎Calidad
65011‎$0‎MAPA20080584313‎$a‎Control de calidad
65011‎$0‎MAPA20080590048‎$a‎Cultura empresarial
65011‎$0‎MAPA20080601782‎$a‎Gestión de la calidad
65011‎$0‎MAPA20080586355‎$a‎Métodos de control
65011‎$0‎MAPA20080571566‎$a‎Casos prácticos
7400 ‎$a‎Sloan management review
7730 ‎$w‎MAP20077000185‎$t‎Sloan management review‎$d‎Boulder‎$g‎Spring 1993 ; p. 61-70