Pesquisa de referências

Best face forward

Fichero PDF / PDF file
Registro MARC
Tag12Valor
LDR  00000nab a2200000 i 4500
001  MAP20071506246
003  MAP
005  20080418125018.0
007  hzruuu---uuuu
008  041220e20041201usa|||| | |00010|eng d
040  ‎$a‎MAP‎$b‎spa
084  ‎$a‎922.112
1001 ‎$0‎MAPA20080253295‎$a‎Rayport, Jeffrey F.
24510‎$a‎Best face forward‎$c‎Jeffrey F. Rayport, Bernard J. Jaworski
5208 ‎$a‎The new frontier of competitive advantage is the customer interface. Making yours a winner will require the right people, and, increasingly, machines on the front lines
65011‎$0‎MAPA20080546991‎$a‎Empresas
65011‎$0‎MAPA20080594312‎$a‎Ventaja competitiva
65011‎$0‎MAPA20080547721‎$a‎Interfaz
65011‎$0‎MAPA20080593483‎$a‎Servicio al cliente
65001‎$0‎MAPA20080615307‎$a‎Satisfacción del cliente
65011‎$0‎MAPA20080620332‎$a‎Reingeniería de la empresa
65011‎$0‎MAPA20080586546‎$a‎Nuevas tecnologías
7001 ‎$0‎MAPA20080265922‎$a‎Jaworski, Bernard J.
7400 ‎$a‎Harvard business review
7730 ‎$w‎MAP20077100345‎$t‎Harvard business review‎$d‎Boston‎$g‎December 2004 ; p. 47-58