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Seção: ArtigosTítulo: The Perfect message at the perfect moment / Kirthi Kalyanam and Monte ZwebenAutor: Kalyanam, KirthiNotas: Sumario: Contact with the customer at the right time, not too late or too early, and make it in the right format it's the most important variable on a marketing relationship. The business press and established formats are in decline but new, more effective media and formats are still envolving. This latest advance in relationship creates a continuous dialogue with customers, allowing them to hear just what they need to know, just when they need to know itRegistros relacionados: En: Harvard business review. - Boston. - November 2005 ; p. 112-120Materia / lugar / evento: EmpresasMarketingPublicidadFilosofía empresarialMarketing relacionalAtención al clienteOtros autores: Zweben, Monte Títulos secundários: Título: Harvard business review Outras classificações: 922.112.1Direitos: In Copyright (InC) Ver detalhe do número