Growing negative services
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000nab a2200000 i 4500 | ||
| 001 | MAP20071508051 | ||
| 003 | MAP | ||
| 005 | 20080418125746.0 | ||
| 007 | hzruuu---uuuu | ||
| 008 | 060530e20060321usa|||| | |00010|eng d | ||
| 040 | $aMAP$bspa | ||
| 084 | $a922.112 | ||
| 100 | 1 | $0MAPA20080051464$aMorgan, Ivor | |
| 245 | 1 | 0 | $aGrowing negative services$cIvor Morgan, Jay Rao |
| 520 | 8 | $aNegative services, those that are needed in emergencies, when problems arise or to ensure against unwanted outcomes, are part of most businesses and central to many. Their very nature presents unique growth challenges | |
| 650 | 1 | 1 | $0MAPA20080601119$aEmpresas de servicios |
| 650 | 1 | 1 | $0MAPA20080606091$aEstrategia empresarial |
| 650 | 1 | 1 | $0MAPA20080593483$aServicio al cliente |
| 650 | 1 | 1 | $0MAPA20080615307$aSatisfacción del cliente |
| 650 | 1 | 1 | $0MAPA20080555061$aManagement |
| 700 | 1 | $0MAPA20080002367$aRao, Jay | |
| 740 | 0 | $aSloan management review | |
| 773 | 0 | $wMAP20077000185$tSloan management review$dBoulder$gVol. 47, nº 3, Spring 2006 ; p. 69-74 |