True customer centricity, transformation must happen across the entire business : technology, data and analytics will be critical to 'making it real'

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<rdf:Description>
<dc:creator>Murphy, Michael</dc:creator>
<dc:date>2016-06-24</dc:date>
<dc:description xml:lang="es">Sumario: The impact of new uses of data and analytics on insurers is a recurring theme. Momentum behind these changes is building, largely the result of insurers' drive for increased sophistication, radically improving efficiency (cost, capital, claims) and a strong customer focus. Many are building their strategies on these three pillars; and data, analytics and technology are key enablers. </dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/157434.do</dc:identifier>
<dc:language>spa</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Análisis de datos</dc:subject>
<dc:subject xml:lang="es">Análisis predictivos</dc:subject>
<dc:subject xml:lang="es">Tecnología de la información</dc:subject>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Mejora continua</dc:subject>
<dc:subject xml:lang="es">Orientación al cliente</dc:subject>
<dc:subject xml:lang="es">Eficiencia operacional</dc:subject>
<dc:subject xml:lang="es">Estrategia empresarial</dc:subject>
<dc:subject xml:lang="es">Tendencias</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">True customer centricity, transformation must happen across the entire business : technology, data and analytics will be critical to 'making it real'</dc:title>
<dc:relation xml:lang="es">En: Emphasis. - New York : Towers Watson, 1987-. - 01/09/2016 Número 2 - 2016 , p. 28</dc:relation>
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