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The Need to monitor customer loyalty and business risk in the European insurance industry

Recurso electrónico / electronic resource
MARC record
Tag12Value
LDR  00000cab a2200000 4500
001  MAP20080021344
003  MAP
005  20101026160714.0
008  080911e20080401esp|||p |0|||b|spa d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎20
1001 ‎$0‎MAPA20080244637‎$a‎Guillén, Montserrat
24504‎$a‎The Need to monitor customer loyalty and business risk in the European insurance industry‎$c‎Montserrat Guillen, Jens Perch Nielsen, Ana María Pérez-Marín
7001 ‎$0‎MAPA20080251604‎$a‎Perch Nielsen, Jens
7001 ‎$0‎MAPA20080251772‎$a‎Pérez-Marín, Ana María
7730 ‎$w‎MAP20077100215‎$t‎Geneva papers on risk and insurance : issues and practice‎$d‎Geneva : The Geneva Association, 1976-‎$x‎1018-5895‎$g‎01/04/2008 Tomo 33 Número 2 - 2008