Online bill pay 2007 : understandint the mindset of holdouts, fence-sitters, and quitters
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<subfield code="a">Just 35% of online consumers pay bills at their bank or credit unions Web site. What about the rest? Citing a preference for check writing and the need for paper bills for record keeping, 71% of nonadopters say theyll never pay bills online. Twenty-three percent of non-adopters plan to pay bills online but just havent gotten around to it yet, and 6% did pay bills online but quit using the service. But the future adoption picture is not as bleak as it may seem </subfield>
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