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Customer loyalty and the digical transformation in P&C and life insurance : global edition 2014

Recurso electrónico / electronic resource
Section: Electronic documents
Title: Customer loyalty and the digical transformation in P&C and life insurance : global edition 2014 / this report was prepared by Gunther Schwarz... [et al.]
Publication: Boston, Massachusetts [etc.] : Bain & Company, cop. 2014Notes: Sumario: Loyalty trends around the world -- P&C insurance: The battle for customers -- Life insurance: Delighting customers in a low-touch industry -- The shift to a Digical businessÁmbito geográfico: InternacionalMateria / lugar / evento: Fidelización de clientes Property-casualty Seguro de daños patrimoniales Seguro de vida Mercado de seguros Tecnologías interactivas Retención de clientes Otros autores: Schwarz, Gunther
Bain & Company
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